CAP Support Wiki

CAP's small community employs a diverse, changing set of technologies. That dynamism testifies to our on-going interests in technical developments, but it also hinders our ability to document and support services. Using wiki software, we're creating an informal web site to describe our resources.

Many CAP services require an account.

Hopefully, some of the links below can help you get started with the services you need to use. If you have any questions, ideas, or suggestions, then please contribute or contact a systems administrator.

Facilities, Services, and Software

• Infrastructure - Basic software and systems required for other services
• Accounts - Several services have restricted access, requiring a username and password
• Windows?
• Linux? - (Secure Shell)
• Storage - Data sharing and backup services
• Remote access for file and print service
• Audio Technology Studios for experiential learning with audio technology
• McKinley 4 Physics Lab
• McKinley 11A Computer Lab for academic projects
• ArcGIS
• Arena
• Eclipse?
• MatLab with Simulink and Symbolic Math Toolbox
• Rational Rose
• McKinley 14 Physics Lab for guided experimentation
• Network Services - Application servers for research, education, and development
• ArcIMS
• gis.american.edu
• login.cap.american.edu with Unix development tools and SSH.
• dev1.cap.american.edu with relational database support
• www.cap.american.edu with SSH, Cold Fusion, PHP?, Java servlets etc.
• students.cap.american.edu (deprecated)
• unix.cap.american.edu (deprecated)
• Personal Computers?

Service Levels

Services often require maintenance, and users often require assistance. Since we have finite resources, we assign varying levels of support to each service. In the "Services and Software" list, the levels of support are indicated with textual cues.